Refund Policy
Last updated: February 2026
1. General Policy
FlowingRiver aims to provide a fair and transparent refund process. Refund eligibility depends on the type of program or event and the timing of your cancellation request.
2. Cancellation by You
If you need to cancel your registration, please contact us as soon as possible. Refunds may be offered in full or in part depending on how far in advance you cancel and the specific event's policy. Details are typically stated at the time of booking.
3. Cancellation or Postponement by Us
If an event or program is cancelled or postponed by FlowingRiver, you will be entitled to a full refund of the amount paid, or the option to transfer your registration to a rescheduled date or alternative event, where applicable.
4. Processing Time
Approved refunds will be processed within a reasonable period, typically 7–14 business days. The refund will be credited to the original payment method used for the purchase.
5. Contact
For refund requests or questions about this policy, please contact us through our website or the contact information provided on our platform. Include your booking reference and reason for the request.